Exchange & Refund Policy
Thank you for shopping with Lake Country Growers! We appreciate you, our loyal customers. Here at LCG, we strive to help others live their best life - we are confident that our CBD-rich products will make a positive difference for you!
However, cannabidiol (CBD) from hemp oil has not been evaluated by the FDA, therefore we make no claims as to any extra benefits for products containing CBD.
Only you will know if these products are right for you, so trust yourself and your judgements with your CBD use.
Changed your mind? No problem!
Unopened Gold Leaf Collection products may be returned within 30 days of the delivery date for a full refund, minus shipping charges. If product has been opened, it may be exchanged within 60 days of the delivery date for other Gold Leaf Collection product.
It takes time to see results, so we want to allow you an adequate 60-day period to try the product before determining if it is right for you!
To make a return or exchange:
Simply email [email protected] or call 1(833)LCG-FARM. Someone in the Lake Country Growers Farmily will help you find just what you are looking for!
Oh-no! Your package was damaged during shipping!
Don’t worry, we’ve got you covered. To make a claim for damaged product, please snap a picture and email it to [email protected]. Damaged product claims must be submitted within 5 days of receiving your package; we will replace your damaged product ASAP. Thank you for your feedback to help us improve our shipping practices!